This Privacy Policy explains how iBazar collects, uses, stores, shares, and protects information when customers access or use the iBazar platform, website, applications, delivery services, marketplace features, or related services.
General Privacy Information
Effective Date: January 6, 2026
Last Updated: February 24, 2026
By using iBazar, creating an account, browsing the platform, placing an order, contacting support, or interacting with our services, you acknowledge and consent to the practices described in this Privacy Policy.
1. Overview
iBazar respects customer privacy and takes commercially reasonable steps to protect customer information.
This Policy explains:
- What information we collect
- How information is used
- How information may be shared
- Customer rights and choices
- Security and retention practices
2. Information We Collect
Depending on how the platform is used, iBazar may collect various categories of information.
Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Account login details
Order & Marketplace Information
- Order history
- Selected stores and restaurants
- Delivery instructions and notes
- Substitution preferences
- Communication regarding orders and support
Technical & Device Information
- IP address
- Browser type and device type
- Operating system
- Analytics identifiers
- Cookies and similar technologies
- Application usage logs and crash reports
Support & Safety Communications
- Customer support emails and messages
- Call-related notes
- Fraud-prevention reviews
- Security-related communications
3. How We Use Information
Information may be used for operational, commercial, technical, security, legal, and customer-service purposes.
- Processing orders and coordinating deliveries
- Connecting customers with stores, restaurants, and couriers
- Communicating about substitutions, delays, or support requests
- Improving platform functionality and reliability
- Fraud prevention and security monitoring
- Analytics, diagnostics, and service optimization
- Compliance with legal obligations and regulatory requirements
4. Information Sharing
iBazar may share limited information with third parties when reasonably necessary for platform operations.
- Partner stores and restaurants
- Delivery drivers and logistics providers
- Payment processors and fraud-prevention providers
- Hosting, analytics, and technical infrastructure providers
- Customer-support service providers
- Government authorities or legal entities when required by law
iBazar does not sell customer personal information as part of a general data-selling business model.
5. Cookies & Tracking Technologies
iBazar may use cookies, device identifiers, analytics tools, and similar technologies for:
- Essential platform functionality
- Remembering user preferences
- Security and fraud prevention
- Performance monitoring
- Analytics and operational improvements
Customers may control some cookie settings through browser or device settings, although disabling certain technologies may affect platform functionality.
6. Data Security
iBazar uses commercially reasonable technical, administrative, and organizational safeguards intended to help protect customer information.
- Secure infrastructure providers
- Restricted access practices
- Fraud-prevention monitoring
- Security and abuse-detection systems
However, no internet platform, software, device, or transmission method can guarantee absolute security.
7. Data Retention
Information may be retained for as long as reasonably necessary for:
- Operational functionality
- Customer support
- Fraud prevention and investigations
- Accounting and tax compliance
- Legal and regulatory obligations
- Dispute resolution
8. Customer Rights & Choices
Depending on location and applicable law, customers may have certain rights related to their information.
- Request access to certain personal data
- Request correction of inaccurate information
- Request deletion of eligible data
- Manage certain communication preferences
Certain information may still be retained where legally permitted or required for operational, fraud-prevention, security, accounting, or compliance purposes.
9. Third-Party Services & External Links
iBazar may contain links, integrations, payment systems, or connections to third-party providers, stores, restaurants, social platforms, or services.
iBazar is not responsible for third-party privacy practices, external websites, or third-party services not directly controlled by iBazar.
10. Fraud Prevention & Investigations
iBazar reserves the right to review, monitor, and investigate accounts, transactions, communications, delivery activity, or suspicious behavior for:
- Fraud prevention
- Security monitoring
- Chargeback investigations
- Policy enforcement
- Legal compliance
11. Limitation of Liability
To the fullest extent permitted by applicable law, iBazar shall not be liable for unauthorized access, third-party criminal acts, hacking, data interception, outages, service interruptions, software vulnerabilities, or events beyond reasonable control.
Customers acknowledge that internet-based services involve inherent technical and security risks.
12. Governing Law
This Privacy Policy shall be governed and interpreted under the laws of the State of New York, without regard to conflict-of-law principles.
13. Policy Updates
iBazar reserves the right to update, modify, or revise this Privacy Policy at any time.
Continued use of the platform after updates constitutes acceptance of the updated Policy.